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Rhythm Tracker / CUSTOMER INFORMATION

Rhythm data and account requests

Backups, browser copies, cloud records and subscription cancellation need different actions.

Last updated: 7 November 2026

Keep a backup first

Export a JSON backup before clearing browser data or making major changes. Downloaded backups are independent copies under your control. Clearing site storage removes device copies, not cloud account or payment records.

Request access, correction or deletion

Email siriusxai@siriusxai.com with “Rhythm privacy request” in the subject, identify the app account concerned and explain your request. We may need to verify account ownership before acting. Do not send your password, Firebase token or private journal entries.

Subscriptions are separate

A data or account request is not a substitute for managing future renewals in the Dodo portal. Open Free & Pro → Manage subscription and check the cancellation status. Contact support if you need help with both actions.

Records that may need to remain

Payment, dispute, security or legally required records may need to be retained. Removing app records does not remove independently saved backups or automatically reverse a purchase.

Still have a question?

Contact the SiriusXAI team at siriusxai@siriusxai.com.