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Rhythm Tracker / CUSTOMER INFORMATION

Rhythm refunds and cancellation

Cancellation, account data and refund requests are separate actions.

Last updated: 7 November 2026

Manage future renewals

In Rhythm, open Free & Pro → Manage subscription for Dodo’s customer portal. Review the effective cancellation date and access period there. Cancelling a subscription does not automatically issue a refund or delete your habits.

If something went wrong

For payment errors, duplicate or unauthorized charges, access not being delivered, or other purchase problems, contact us or use the support details in your Dodo receipt so the issue and available remedy can be assessed.

Refund availability follows the payment-provider process and applicable consumer rights. This page does not promise a fixed refund window, prorated refund or unconditional money-back guarantee; it does not waive rights you already have.

Request billing help

Email siriusxai@siriusxai.com with your plan, order reference, purchase date and the issue. Use the Google account linked to the purchase when checking access in the app. Do not email passwords, identity tokens or full card details.

When Pro ends

Free tools remain available. Cancelling Pro does not delete habit records. Previously saved checklist data is retained; Pro checklist controls become read-only. See Data & account requests if you also want to remove information.

Still have a question?

Contact the SiriusXAI team at siriusxai@siriusxai.com.