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Contact us

Questions before you start, billing help or a privacy request — reach the SiriusXAI team.

Last updated: 7 November 2026

CONTACT & FEEDBACK siriusxai@siriusxai.com Open your mail app ↗

One address for contact and feedback

Email siriusxai@siriusxai.com. Include the product name and a short description so we can understand your request. Email is the contact channel listed here; no response-time guarantee is made.

Help us help you

  • For a purchase issue: order reference, purchase date and the edition or plan.
  • For a technical issue: app version, operating system/browser, expected result and steps to reproduce.
  • For privacy or data requests: identify the product and account or order concerned, without sending passwords.

Keep sensitive information out of email

Do not send full payment-card details, passwords, complete license keys, private scan results or habit/journal content. Redact screenshots before attaching them. Support can advise if further information is needed.

Still have a question?

Contact the SiriusXAI team at siriusxai@siriusxai.com.