Try before purchase
Use Trial to check supported coverage, findings and compatibility on your Windows system before buying. Trial restrictions and unsupported storage operations remain visible in the product documentation.
One-time digital licenses
ScanDel Personal and Professional are one-time software-license purchases. Purchases are non-refundable except where required by applicable law or Dodo Payments rules. There is no recurring ScanDel subscription renewal to cancel.
Problems that need review
If payment was duplicated or unauthorized, the license was not delivered, activation fails or the product is defective or materially different from the offer, contact us or Dodo so the issue and any applicable remedy can be assessed. The stated policy does not waive protected rights.
Request help
Email siriusxai@siriusxai.com with the edition, order reference, purchase date and a description of the issue. Do not send card numbers, passwords or complete license keys. Use the order support information in your Dodo receipt where appropriate.
Where a refund or other remedy is due, the provider handles it under its applicable process. Processing time depends on that process and your financial institution; no fixed timeline is promised.
Still have a question?
Contact the SiriusXAI team at siriusxai@siriusxai.com.