Local data is under your control
Reports and files saved on your computer are not removed by emailing support. Use the relevant operating-system/app controls, keep necessary backups and understand the effects before deleting anything. Supported purge workflows have separate storage limitations.
Request access, correction or deletion
Email siriusxai@siriusxai.com with “ScanDel privacy request” in the subject and enough context to identify the support conversation or order involved. Do not send a full license key or private scan results. We may need to verify ownership before acting.
What may need to remain
Transaction, dispute, security or other legally required records may need to be retained. A privacy request does not automatically reverse a completed purchase or remove independently saved local reports.
Still have a question?
Contact the SiriusXAI team at siriusxai@siriusxai.com.